If you are currently a licensed user of the Enterprise Edition of WinNonlin and have a current support agreement in place with Pharsight, or are a currently licensed user of Phoenix Connect (version 1.0), then upgrading to Phoenix Connect (or just getting the latest version) is free. Just follow the instructions on this page to get up and running today!
First read and then follow the process below to ensure that Phoenix Connect works properly.
Step 1: Check System Requirements. The requirements for the easiest upgrade path to Phoenix Connect are:
Step 2: Download Software. Download Phoenix Connect from Customer Support Portal. If you currently have a valid licensed version of WinNonlin Enterprise, simply download Phoenix WinNonlin -- it will use your existing WinNonlin Enterprise license to operate both Phoenix WinNonlin and Phoenix Connect.
Step 3: Install. Install Phoenix Connect, referring to specific installation instructions in the Getting Started Guide
®.
You must install Phoenix Connect on a computer with an existing installation of WinNonlin Enterprise (or earlier version of Phoenix Connect) for the upgrade process to work correctly.
When prompted to use an existing license file that the Phoenix Connect installation program discovers on your computer, click Yes.
Phoenix Connect will use your existing WinNonlin Enterprise license (or your existing Phoenix Connect license) to operate. If you encounter problems with your license, refer to the license help page on our Support site. If you do not have a valid WinNonlin or previously issued Phoenix Connect license, contact Sales at sales@pharsight.com.
If you are installing floating licenses, please refer the Getting Started Guide
for more detailed instructions.
Step 4: Test Installation. Perform the installation check for Phoenix Connect, referring to specific installation test instructions in the Getting Started Guide
.