Support

Phoenix® WinNonlin® Validation Suite™ FLOAT License Activation Process

All of Pharsight’s desktop products must acquire a license after they have been installed in order to be fully functional.

A floating license key code enables multiple computers in a networked environment to run Pharsight applications using a shared pool of software licenses stored on a license server on the network. The license server acts like a library where individual licenses are checked out and in as Pharsight application software on networked PCs is started and stopped. The number of simultaneous users is limited to the total number of licenses on the license server. Once installed, floating licenses can not be moved from one server to another without contacting Pharsight’s support team.

WARNINGS

Warning: At the end of this process you will have a license generated for a specific computer. If you want to move that license to another computer you will have to contact support and initiate a “Change License Request”.
During this process, you will receive an Authorization Code from Pharsight that may only be used a specific number of times (by default only once). If you are testing the licensing of the Pharsight Floating License Server on a system other than the production machine do not proceed with the following license activation process. You will need to contact Pharsight Support if you require an extra test activation. You may install the software but the Authorization Code can not be reused once it has been installed on a computer through the following license activation processes. Your Authorization Code is contained in an email from Pharsight..
Note: Do NOT attempt to use an Authorization Code in a License Key Code field.

PREREQUISITES AND SETUP

Step 1. Make sure you have the Authorization Code from Pharsight Fulfillment. The Authorization Code(s) are contained in a text document attached to an email from Pharsight's Fulfillment team. Note: An Authorization Code is NOT a license. The authorization code grants you (the end user) the ability to obtain a license for a specific computer.

Note: If you have already installed the latest version of the Pharisight License Wizard for Server referenced below (e.g.: when you activated your Phoenix WinNonlin licenses), you may skip these steps and proceed with the License Activation process.

Step 2. Locate a Computer on your network that will function as your floating license server. Log in as a System Administrator or and equivalent user profile.

Step 3. If you are already using this server as a Pharsight licensing server, there is NO need to stop or uninstall the license service. Any previous license service will be shut down and replaced by the new license server and service.

Step 4. Download the “Pharsight_License_Wizard_for_Server.zip” installation zip file from the following location: ftp://support_ftp:pt9JTmD9GdXQLtCgPkvL@ftp.certara.com/support/desktop/Licensing/Pharsight_License_Wizard_for_Server.zip

Step 5. Install the Pharsight License Wizard for Server software:

A. Unzip the file you downloaded and browse into the folder, “Pharsight License Wizard for Server”.

B. Double-click “LicenseServerINstall.EXE” to install the software.

C. Follow the prompts, accept the default selections, and then click Finish to Complete Setup.

ACTIVATION ON PHARSIGHT'S WEBSITE FROM THE LICENSE SERVER (requires internet access)

Step 1. On the licensing server, double-click on the wechoid.exe software application found at the following location: C:\Program Files\Pharsight\Pharsight Floating License Server. A copy of this file can also be downloaded from the following web address: ftp://support_ftp:pt9JTmD9GdXQLtCgPkvL@ftp.certara.com/support/desktop/licensing/wechoid.exe.

A. Select the ‘New Style’ radio button

B. Check ONLY the box for DiskID and uncheck everything else.

C. Copy the text string from the Code text box for use in the following steps. This code will always be the same for the computer on which it was generated.

Step 2. Open a browser and navigate to the web site:
http://licensing.pharsight.com/LicenseRequestPage/default.aspx

Step 3. Paste or enter the Authorization Code sent by Pharsight into the Authorization Code text box (Your Authorization Code is contained in a text document attached to the email to which this document was attached).

Step 4. Paste or enter the Code from wechoid.exe (from step 1 above) into the Locking Code text box on the web page.

Step 5. Click the Request License button and a code will appear in License Code text box. Copy or save this string for use later. This text string is your License Key Code.

Step 6. Launch WlmAdmin to manage the license server.

Browse to the directory that contains WlmAdmin, which by default is: C:\Program Files\Pharsight\Pharsight Floating License Server. Double-click WLMADMIN.EXE to start WlmAdmin.

Wlmadmin is also available for download from: ftp://support_ftp:pt9JTmD9GdXQLtCgPkvL@ftp.certara.com/support/desktop/Licensing.

WlmAdmin allows you to see and manage ALL of the various Pharsight software licenses installed and activated on the floating license server.

(Note: If the operating system of your floating license server uses Window 7, you will need to adjust the properties of this file so that it will be compatibile with Windows XP SP3. Right-click on the file and choose Properties and the Compatibility tab. Then select "Window XP (Service Pack 3)" from the pull-down options under Compatibility Mode.)

Step 7: Add a license server (also called a defined server) (Do this if you haven't already done it previous while activating other Phoenix software)

A. In the Edit menu, select Defined Server List.

B. In the Server field, type the system name or IP address of the license server host name.

C. Click Add. A confirmation message is displayed.

D. Click OK. The host name added to the Defined Servers node.

Step 8. Add a license to the license server.

A. Select the license server host name in either the Defined Servers or Subnet Servers list.

B. Right-click on the server you just added and choose the following option: Select Add Feature>From a String>To Server and its File. The Add feature to server and license file dialog is displayed.

C. Enter or copy and paste the License Key Code from Step 5 above in the License code field and add it to the license server file.

D. Click Add. The license is added to the server. (Note: there is no need to restart the service, wlmadmin does this for you.) (Note: using WlmAdmin, an administrator can view all of the available license keys, number of seats available, and those checked out.

ACTIVATION VIA PHARSIGHT SUPPORT

If the previous process failed, you can receive a License Key Code from Pharsight Fulfillment.

Step 1. Ensure that you have the Code from wechoid.exe (from step 1C in Activation above) and the Authorization Code.

Step 2. Provide Pharsight with your Code and Authorization Code by calling Pharsight Licensing Support at (1-650-314-3850 (US/EU/India)) or email (licensing@pharsight.com).

Step 3. Pharsight will contact you back by phone and/or email with a License Key Code.

Step 4. Upon receipt of License Key Code from Pharsight, return to WlmAdmin.exe to install the new license (see Step 8 above).

CLIENT COMPUTER

Step 2. Click the Tools | Options menu.

Step 3. Under the Licenses section, check the "Use Network License" checkbox. The License Server Address field will become active.

Step 4. Enter the IP address or the DNS Hostname of the floating license server and click the "OK" button.

Step 5. Click the "OK" button again and you may begin using the Phoenix WinNonlin Validation Suite.